1. What sizes do you offer for children?
We cover newborn sizes up to 6 years, with detailed size charts for each age range.
2. Are your fabrics safe for sensitive skin?
Yes. We use soft, breathable materials that are gentle for delicate skin.
3. Do you offer returns if the clothing does not fit?
Yes, we have a 14-day return policy for unworn and unwashed items with tags attached. Return delivery charges may apply.
4. How long does delivery take?
Standard UK delivery usually takes 3 to 5 working days, and faster options may be available at checkout.
5. Are your clothes ethically produced?
Yes, we work with trusted suppliers who meet ethical production standards.
6. Do you offer gift wrapping or gift options?
Yes, optional gift wrapping is available at checkout.
7. Are your clothes true to size?
Our designs follow standard UK sizing, and we provide size guides to help you choose the right fit.
8. Do you offer international shipping?
We currently focus on UK delivery and plan to expand internationally.
9. Are your clothes machine washable?
Most items are machine washable. Please check the care label on each product.
10. How often do you launch new collections?
We typically release new collections seasonally.
11. What if I receive a faulty item?
Contact us within 48 hours and we will arrange a replacement or refund as appropriate.
12. Can I change or cancel my order?
If your order has not shipped yet, contact us as soon as possible and we will do our best to help.
13. What makes your brand different?
We focus on quality, comfort, style, and fair pricing with transparent policies.
14. How can I contact customer service?
You can contact us via email, contact form, or the website contact details.